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Services
The index.
Each line covers a handoff a company already makes. The price is sent in writing. This page is not a rate card.
Perch
The named place a task waits: its name, the person it is waiting for, and the time it should move. It fits when the same task sits between two inboxes.
Included: the perch and the statuses you choose. Not included: a chart of invented percentages.
Pass
The next person is named before the task moves. The software can show the perch. It cannot mark the pass done until that person takes it.
Included: the name and the time. Not included: signing in your company’s name.
Note
One line on what changed hands. The next person can read it without opening an old thread.
Included: the note inside Vintage Parrot. Not included: storing your email archive.
Record
The notes stay in order. A later reader sees who had the task and when it moved.
Included: the record. Not included: a legal audit.
Describe the handoff